1. Information We Collect

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When you contact or book with us, we may collect the following information:

• Your name, email address, and phone number.

• Your partner’s name.

• Your preferred event date and time.

• Your proposal preferences, budget, and any personal notes you choose to share.

• Payment and invoicing details when you book.

 

When you visit our website, we may also collect basic technical information (such as your browser type and pages visited) through cookies. See section 8 for more information.

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2. A Note About Your Partner’s Information
Because proposals are usually a surprise, we may receive information about your partner without their knowledge. We only collect what is necessary to plan the proposal (typically their name and any details you choose to share), and we keep it confidential.

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3. How We Use Your Information

We use this information to:

• Respond to your enquiries and provide quotations.

• Plan, coordinate, and deliver your proposal experience.

• Communicate with you before and during the planning process.

• Process payments and keep accounting records.

• Share photos and videos of your proposal for promotional purposes, as described in section 5.

 

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract: to provide the services you have requested or booked, and to take steps at your request before booking.

• Legal obligation: to keep invoices and records as required by tax and accounting law.

• Legitimate interest: to respond to enquiries and run our business efficiently.

• Consent: where we ask for it specifically, for example to share photos of your proposal (see section 5).

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5. Photos and Videos
Photos and videos taken during your proposal may be used on our website, social media, and other promotional materials. By signing our agreement form, you agree to this use of your images.

If you do not want your photos or videos to be used, please let us know before signing the agreement, and we will adjust your contract accordingly.

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6. Who We Share Your Information With
We may share limited details with carefully selected third-party vendors (such as venues and photographers) strictly for the purpose of delivering your proposal experience.

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We also use trusted service providers to run our business, such as our website platform, email provider, and payment processor. They only process your data on our behalf and in line with this policy. Where any provider stores data outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

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We do not sell, rent, or trade your personal data to third parties for marketing purposes.

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7. Data Retention

We keep your personal data only as long as necessary to plan and deliver your proposal, and for a short period afterwards for administrative purposes, typically no longer than five (5) years after the event. Invoicing and accounting records are kept for the period required by tax law. Photos and videos used for promotional purposes may remain published for longer.

 

8. Cookies
Our website uses cookies that are necessary for it to function, and may use analytics cookies to help us understand how visitors use the site. Non-essential cookies are only set with your consent, which you can manage through the cookie banner on our website.

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9. Your Rights

You have the right to:

• Access the information we hold about you.

• Request corrections to your personal data.

• Request deletion ("the right to be forgotten").

• Restrict or object to processing.

• Withdraw your consent at any time.

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To exercise any of these rights, please contact us at info@jadeproposals.com

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10. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, misuse, loss, or disclosure.

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11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will always be posted on this page with a new “Last updated” date.

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12. Contact

For questions or concerns, please contact:
E: info@jadeproposals.com

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